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  • Why should I hire a VA?
    • Time savings: A virtual assistant can take care of routine and repetitive tasks that may not require your personal attention, such as scheduling appointments, managing email accounts, and updating social media. • Reduced costs: A virtual assistant is cheaper than hiring your own full-time in-house employee. Our VA's are usually 30-40% cheaper than your local hires. • Expanded reach: A virtual assistant can help you reach new markets and customers by providing services in different languages, time zones, or regions. • Flexibility: A VA from OLM can work part-time or full-time. You set the hours and time-zone you need. You only pay for work done, no sick-leave, maternity benefits, yearly bonus or office space is needed - just pay hourly and get the work done. Stop the contract with 1 weeks notice.
  • What does it cost?
    First we establish what you need to have done, hours per week and the type of agent that is most suited for the job. Then we send a contract with the cost and weekly breakdown. Depending on your location your savings would be over 50% compared with hiring in US or Euope. In comparison, according to the average Virtual Assistant hourly rate of $ 27.60 per hour in USA. OLM charges less than half of that.
  • How do I hire a Virtual Assistant?
    Fill out our online form and schedule a call with us on Calendly. ​ During the call we will pinpoint your requirements, hours needed per week and other details. Then we will set an appointment with a Virtual Assistant that fits your profile requirements so you can interview before any contract start. Once you agree we will send a contract with start date, hourly rate and work description. Daily tracking of work and hours through shared Google Sheet At the end of each billing cycle, we will send you a detailed report of the hours spent and the tasks completed by your virtual assistant.
  • How do I monitor the work of the VA?
    Once the VA starts work we will create a Google Sheet where you will see dates, hours worked and daily description of work done. This is also the basis of the monthly billing.
  • Can I hire multiple VAs for different tasks?
    Yes, you can hire multiple VAs for different tasks, depending on your budget and workload. Some of the benefits of hiring multiple VAs are: • You can access a wider range of skills and expertise that one VA may not have. • You can delegate more tasks and free up more time for yourself. • You can increase the flexibility and availability of your VAs by having them work in different time zones or schedules. Hiring multiple VAs can be a great way to scale your business and leverage the talents of different professionals, but it also requires more planning and supervision on your part.
  • What are some tools for managing and communicating with VAs?
    The best way is to have daily contact with your VA. Communication tools such as Skype, Whatsapp, Slack or FB messenger can be used and our VA's are proficient in all of them.
  • How do I get billed?
    We bill every 1st of the month with a tally of hours used as per contract. We always attach Excel that shows hours worked with description of work done daily. Invoice can be settled through Papal or direct bank transfer.
  • How do I terminate the contract?
    We believe in flexibility and keeping things simple. You can cancel your contract for a VA within 5 days notice. Then a final billing is sent and contract is considered terminated.
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